Sunday, April 26, 2009

How Can We Hire Successful Callers?

The first Steps for finding capable telemarketers is to take the time to properly verify their job experience. You should never think hiring inexperienced telesales people because this business is complex and takes a great deal of time and training to perfect the needed skills.
Tip number two to employing good telephone salespeople is to properly confirm their references. Their previous employer or client can let you know exactly how this candidate has been at achieving their sales goals and maintaining a professional image.
Approach number three for finding qualified telemarketers is to seek qualified business referrals especially from other business owners in comparable fields. If you know a business that has achieved excellent results with their telesales pros, you should ask how they hired them so you can pursue the same method for finding competent telemarketer that get results for your business.
The fourth tip for employing good telephone salespeople is to interview them by phone. This dialogue should be like a tryout for the position and you can even have candidates for the job do a sales call role-play to analyze their abilities.
The fifth key for finding qualified telemarketers is to verify their past results wherever possible. True superstar telesales people know their closing ratios and can easily give you their numbers, because a superstarl knows how many dials it takes to make a sale.
The sixth and last strategy for employing good telephone salespeople is to listen to your intuition. Talking to your prospective telemarketers over the telephone should give you a decent picture of the type of impact they will have on your customers and how they will characterize your business.

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